Getting better all the time

October 11th, 2011

We constantly strive to make hiring simpler and easier. We try to make small, unobtrusive changes that don’t require explanation but we’ve made so many improvements lately that we figured a quick summary of new features was in order.

Many of these enhancements were prioritized because folks like you voted them up in the JobScore ideas forum. Have something you’d like to see in JobScore? Suggest an idea today.

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Note Templates

Admins can now add, edit and delete note templates. All users can view and use note templates.

Why: You wanted checklists to conduct phone screens and collect interview feedback – templates help make sure you don’t miss details.

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Decline Email Templates / Thank You Notes

Admins can now create multiple decline / no thank you emails in addition to the “standard decline” email template.

Why: Providing a quality candidate experience requires you to say “no” to candidates in different ways depending on where they are in the process.

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Publish / Un-Publish Jobs.

Leave jobs open but have them not appear on your careers site – stopping all new job applications.

Why: Sometimes you need to work on a job and not have it posted on your careers site.

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Withdrawn status

Candidates can now be marked as declined (meaning you said no) or withdrawn (meaning the candidate chose not to continue the process).

Why: Many of you want to know how often candidates are opting out of the process – something worth paying attention to!

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Job Requisition Numbers

When lists of jobs are shown, requisition numbers are displayed next to job titles.

Why: Many of you are working on the same job in more than one location, or filling jobs with the same title and over again – this makes it easier to figure out which job is which!

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Fill Job Wizard

When you fill a job / hire a candidate you are directed to a simple but powerful step-by-step “hire candidate” wizard.

Why: This makes it easy to complete your hiring checklist – and was necessary for accurate time-to-hire and source-of-hire reporting.

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New Filter Controls

There are new multi-select controls in the filter on the candidate manager.

Why: Some of your job lists are getting long – this makes it easier to select groups of jobs.


Hiring Hacks for Founders

October 30th, 2009

Building your team as a fledgling founder is really, really hard.  You almost never have the luxury of professional recruiting assistance – even though you often need the most help in the earliest stages.

So we’ve been trying to pull some content together and do some speaking about hiring tips and tricks for entrepreneurs.  Our first go-around was a short talk at FB-Fund in Palo Alto in July.

We made our second attempt last night (along with Peter Pham from BillShrink – who did a great job) at the Finance4Founders dinner in San Francisco.  The topic was “Startup Hiring: I’ve hired all my friends – now what?” Continue reading “Hiring Hacks for Founders” »


The secret to closing candidates

July 1st, 2009

always-be-closingThe word closer invokes the image of a sliver-tongued salesperson: someone who can sell water to a drowning man.

In recruiting, closing isn’t about superhuman negotiation skills or techniques to get people to sign on the dotted line. There’s just one rule for recruiters who close:

Only present candidates that will close.

Continue reading “The secret to closing candidates” »


Learning how tall you are

June 17th, 2009

We’re always amazed by the small guy who makes it to the NBA and excels.  They are unique.  But you know what?  Everyone wants to think they can play with the big guys, no matter how tall they are. Continue reading “Learning how tall you are” »


How to write great job descriptions

April 9th, 2009

Job descriptions are marketing documents, and writing great ones is an art and not a science. Most job descriptions read like something out of a boring internal process manual… describing what someone is supposed to do and listing ideal qualifications for new hires. Great job descriptions are nothing like that – they help job seekers imagine what it’s like to work at your company and inspire them to apply.
Continue reading “How to write great job descriptions” »


The art and science of recruiting

March 17th, 2009

Recruiting is an art form.

Recruiting is about People.  Listening.  Storytelling.

Great practitioners of the art routinely:

  • Create connections where the whole is greater than the sum of its parts.
  • Offer guidance and advice based on hard-learned experience.
  • Write, edit and customize sales scripts, coaching others on how to use them.
  • Call bull-shitake when they see it, but in an astonishingly diplomatic and constructive way.
  • Infuse talent that can make or break projects, divisions or entire companies

The craft isn’t always practiced by people with a business card that says “Recruiter” on it.  Many CEOs and great executives, at their core, are recruiters – their job is to find, hire and motivate the people that make a business work.
Continue reading “The art and science of recruiting” »